Welcoming your tenants
Sounds lame? You’ve worked hard to get them – spent time and money preparing the property and searching for the perfect tenant – you’ve found them and you want to keep them. No, they won’t be your best friends, but they will be clients and you want to establish a good working relationship with these people.One of the best ways to lay the ground work for a good tenant/landlord relationship is thoughtful and inexpensive – simply put together a “Welcome to Your New Home” letter. No groans from those of you who own multi-family units, like I said, this is easy to do and inexpensive to produce. Included in my letter is:· New address
· Emergency phone numbers: Mine, property manager
· Date rent is due: 1st of month, etc
· Non-emergency phone number of police:
· Trash pickup days, recyclable information, where to place containers for pickup
· Neighborhood Schools & addresses – elementary, middle, high school; location of parks & playgrounds
· Parking requirements (not on the lawn), etc
· Laundry room usage/rules
· Storage requirements
· Closest medical clinic
Pet Rules – this can be a separate sheet with the pets’ name listed – include items such as pet food must be in closed plastic containers; litter boxes must be emptied into a plastic bag before disposing in trash can; fecal matter must be cleaned up and disposed of appropriately; leash laws (yours and the neighborhood); location of pet parks and nearest vet, etc